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Terms & Conditions

Welcome to Karva Design. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
 

1. Business Information

  • Karva Design is a jewelry brand based in Los Angeles, CA and operated under Ravak Media LLC.


2. Shipping Policy

  • We currently ship within the United States only.

  • Processing and shipping times range from 2–4 weeks, depending on the item.

  • You will receive a tracking number once your order has shipped.

  • Karva Design is not liable for lost or damaged packages once they have been handed off to the shipping carrier.


3. Cancellations, Returns & Exchanges

  • Cancellations may only be requested before your order enters production. After that, the order is final.

  • We do not accept returns or exchanges on any products, including custom pieces.

  • If there is an error or defect due to our mistake, we will work with you to resolve the issue.

  • If you need to report an issue, you must do so within 24 hours of placing your order.

  • All items must be unused and returned in original packaging if a return is approved.


4. Payments & Sales Tax

  • We accept major credit cards as our only form of payment.

  • Applicable sales tax is calculated at checkout based on your shipping address.


5. Product Information

  • All of our pieces are made with solid materials such as gold or other precious metals.

  • Some pieces feature lab-grown diamonds — this will be clearly stated on the product page.

  • Product details, materials, and care instructions are provided for each item to help guide your purchase.


6. Warranty & Liability

  • We do not offer warranties on our products.

  • Karva Design is not responsible for any damages or losses incurred after a product has shipped.


7. Website Use & User Conduct
By using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of applicable laws.

  • Copy, reproduce, or distribute content without written permission.

  • Attempt to hack, disrupt, or misuse the website or our systems.

All content on this website — including text, images, and designs — is the property of Karva Design and may not be used without consent.


8. Privacy Policy

  • We value your privacy. We do not share your personal information with third parties.

  • We collect your email address and contact information solely for the purpose of customer communication and order updates.


9. Age Restrictions

  • There are no age restrictions for purchasing from our website. However, we encourage parental guidance for minors.
     

10. Contact Information

  • If you have any questions, concerns, or issues with your order, please contact us at:📧 karvadesign@gmail.com

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